Privacy policy

At MyArtScribbles, we believe in creating a safe, intentional, and trusting space—both in our creative practices and in how we handle your personal information.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, purchase our products, or engage in our coaching and creative wellbeing services.

1. Information We Collect

To provide you with our products and services, we collect a few different types of information:

Order Information: When you make a purchase or attempt to make a purchase, we collect necessary details including your name, billing address, shipping address, email address, phone number, and payment information (processed securely through our payment gateways).
Device & Browsing Information: When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also track how you interact with our website to help us improve the experience.
Coaching & Service Information: If you book a 1:1 coaching session or workshop, we may collect information regarding your goals, reflections, and personal journey that you choose to share with us via intake forms or during sessions.

2. How We Use Your Information

We use the information we collect gently and responsibly, primarily to fulfill our commitments to you:

To fulfill orders: Processing your payments, arranging for shipping, and providing you with invoices and order confirmations.
To communicate with you: Sending updates about your order, responding to your inquiries, or sending you our newsletter (only if you have opted in).
To provide coaching services: Understanding your needs so we can tailor our sessions, workshops, and creative companions to best support your wellbeing journey.
To improve our studio: Analyzing how our customers interact with the website so we can make our digital space more welcoming and easy to navigate.

3. Confidentiality in Coaching

Because MyArtScribbles bridges art with psychology-informed coaching, your privacy is paramount.

Any personal reflections, intake forms, or notes shared during 1:1 coaching sessions are kept strictly confidential.
While coaching is not clinical therapy (and therefore not subject to the same legal medical privacy frameworks), we treat your personal stories with the utmost respect and privacy. We will never share your personal session details without your explicit consent.

4. Sharing Your Personal Information

We never sell your personal data to third parties. We only share your information with trusted third parties who help us operate our studio:

Payment Processors: We use secure third-party payment gateways to process transactions. They have their own strict privacy policies regarding your payment data.
Shipping Partners: We share your name, address, and phone number with courier services strictly for the purpose of delivering your physical orders.
Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

5. Cookies

Our website uses cookies (small data files placed on your device) to help the site run smoothly, remember your cart, and understand how visitors interact with our pages. You can choose to disable cookies through your browser settings, though some features of our website may not function perfectly without them.

6. Your Rights & Data Retention

Retention: When you place an order or book a service through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Your Rights: You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.